Notice of Information Privacy Practices

Effective Date:  April 14, 2003 updated March 2021

The following notice describes the information privacy practices of Big Horn Hospital Association including:
• Any health care professional authorized to enter information into your medical record
• All departments and services of the hospital
• Any member of a volunteer group we allow to help you while you are in the hospital, including ambulance
• All employees, medical staff and other hospital personnel, including students
All of these entities, sites and locations may share medical information with each other when necessary for the
purpose of treatment, payment or hospital operations as described in this notice.
OUR PLEDGE TO YOU: We understand that medical information about you and your health is personal and we are
committed to protecting privacy while providing quality care. This Notice of Information Privacy Practices applies to
all of the records of your care generated by Big Horn Hospital Association. Your personal doctor may have different
polices or notices regarding the doctor’s use and disclosure of your medical information created in the doctor’s
office or clinic. This organization is required by law to:
• Maintain the privacy of your health information
• Provide you with a notice as to our legal duties and privacy practices with respect to information we collect
and maintain about you.
• Abide by the terms of this notice
• Notify you if we are unable to agree to a requested restriction
• Accommodate reasonable requests you may have to communicate health information by alternative means
or at alternative locations
Understanding Your Health Record/Information
Each time you visit a hospital, doctor, or other healthcare provider, a record of your visit is made. We need this
record to provide you with quality care and to comply with certain legal requirements. Typically, this record contains
your symptoms, examination and test results, diagnosis, treatment, and plan for future care or treatment. This
information, often referred to as your health record or medical record, serves as a:
• Basis for planning your care and treatment
• Means of communication among the many health professionals who contribute to your care
• Legal document describing the care you received
• Means by which you or a third-party payer can verify that services billed were actually provided
• A tool in educating health professionals
• A source of data for medical research
• A source of information for public health officials charged with improving the health of the nation2
• A source of data for facility planning and marketing
• A tool with which we can assess and continually work to improve the care we render and the outcomes we
Understanding what is in your record and how your health information is used helps you to:
• Ensure its accuracy
• Better understand who, what, when, where and why others may access your health information
• Make more informed decisions when authorizing disclosure of health information to others
Your Health Information Rights
Although your health record is the physical property of the healthcare provider or facility that compiled it, the
information belongs to you. You have the right to:
• Amend your health record if you feel that medical information we have about you is incorrect or
• Request a restriction or limitation on the medical information we use or disclosed about you for treatment,
payment, or healthcare operations. We are not required to agree to your request. If we do agree, we will
comply with your request unless the information is needed to provide emergency treatment.
• Obtain a paper copy of this Notice of Privacy Practices upon request.
• Inspect and copy medical information that may be used to make decisions about your care. Usually, this
includes medical and billing records, but does not include psychotherapy notes.
• Obtain an accounting of disclosures of your health information. This is a list of the disclosures we make of
medical information about you.
• Request communications of your health information by alternative means or alternative locations.
For More Information or to Report a Problem
If you have questions and/or would like additional information regarding any rights included in this Notice of
Information Privacy Practices, you may contact the Big Horn Hospital Privacy Officer at 406-665-2310.
If you believe your privacy rights have been violated, you may file a complaint with Big Horn Hospital Associations
Privacy Officer by calling 406-665-2310, or writing to: Big Horn Hospital Association, Attention Privacy Officer, 17
North Miles, Hardin, MT 59034.
You may also contact the United States Secretary of Health and Human Services at telephone number 1-877-696-
6775 (toll-free), or email There will be not retaliation for filing a complaint.
How We May Use and Disclose Medical Information about You
The following categories describe different ways that we use and disclose medical information. Not every use or
disclosure in a category can be listed, however, examples are provided to explain some of the categories. All of the
ways we are permitted to use and disclose information will fall within one of the categories.
For Treatment: Information obtained by a nurse, doctor or other member or your healthcare team will be
recorded in your record and used to determine the course of treatment that should work best for you. Your 3
provider will document, in your record, his or her expectations of the members of your healthcare team.
Members of your healthcare team will then record the action they took and their observations. In that way,
the provider will know how you are responding to treatment.
For example: A provider treating you for a broken leg may need to know if you have diabetes because
diabetes may slow the healing process. In addition, the doctor may need to tell the dietitian if you have
diabetes so that we can arrange for appropriate meals. We also may disclose medical information about you
to people outside the medical center who may be involved in your medical care after you leave the hospital,
such as family members.
We will also provide your primary care provider or subsequent healthcare provider with copies of various
reports that should assist him or her in treating you once you are discharged from the hospital.
Health Information Exchange: Big Horn Hospital Association participates in the MT Health Information
Exchange (HIE) known as Big Sky Care Connect (BSCC). The BSCC HIE is a secure network for healthcare
providers to share your important health information to support treatment and continuity of care.
For example: if you are admitted to another facility that is not affiliated with Big Horn Hospital Association
that also participates in the Big Sky Care Connect HIE, the healthcare providers at that facility would be able
to see important health information about you enabling them to make better care decisions.
The information shared through Big Sky Care Connect includes: Demographics (age, gender, address),
medications, allergies, immunizations, health conditions, reports such as labs, x-rays, admissions, discharges
or transfers.
Participation in the HIE is completely voluntary. You may choose to “opt out” and not have your health
records accessible to your healthcare providers through the HIE at any time. You may also at any time
choose to revoke a previous request to opt out. If you decide to opt out, your health records will not be
searchable through BSCC. You will not be denied medical care based on your decision to opt out. In a
medical emergency where the absence of immediate medical attention could reasonably be expected to
result in placing your health in serious jeopardy, the treating provider has the ability to access your
information through BSCC to assist in your treatment. Should you decide to opt out, you can request an opt
out form from staff or the form can be completed online at
For Payment: We may use and disclose medical information about you so that the treatment and services
you receive in the hospital may be billed to and payment may be collected from you, an insurance company,
or a third party.
For example: We may need to give your health plan specific health information regarding physical therapy
visits so that your health plan will pay us for the services you received. We may also tell your health plan
about a treatment you are going to receive to obtain prior approval or to determine if your plan will cover
the treatment.
A bill may be sent to you or a third-party payer. The information on or accompanying the bill may contain
information that identifies you, as well as your diagnosis, procedures and supplies used.
For Healthcare Operations: We may use and disclose medical information about you for Big Horn Hospital
Association. These uses and disclosures are necessary to run the Big Horn Hospital Association and ensure
that all of our patients receive quality care.4
For example: We may use medical information to review our treatment and services and to evaluate the
performance of our staff caring for you. We may combine medical information about many hospital patients
to decide what additional services the medical center should offer, what serves are not needed, and
whether certain services are effective.
Business Associates: There are some services provided in our organization through contracts with business
associates. Examples: Doctor services in the emergency department and radiology, certain laboratory tests,
and release of information services we use to help us organize the release of medical information. When
these services are contracted, we may disclose your health information to our business associate so they can
perform the job we have asked them to do and bill you or your third-party payer for services rendered. To
protect your health information, however, we require the business associate to appropriately safeguard
your information.
Directory: Unless you notify us that you object, we will use your name, location in the facility, general
condition for directory purposes. This information may be provided to members of the clergy and, except for
religious affiliation, to other people who as for you by name.
For example: If we are notified of an objection to use the above information for directory purposes, flowers
will not be sent to the patients’ rooms, phone calls cannot be routed to the patients’ rooms, etc.
As Required by Law: We will disclose medical information about you when required to do so by federal,
state, or local law.
Communication with family: Health professionals, using their best judgement, may disclose health
information to a family member, other relative, close personal friend or any other person you identify is
involved in your medical care. We may also give information to someone who helps pay for your care. We
may also tell your family or friends your condition and that you are in the hospital. In addition, we may
disclose medical information about you to an entity assisting in a disaster relief effort so that your family can
be notified about your condition and location.
Research: We may disclose information to researchers when their research has been approved by an
institutional review board that has reviewed the research proposal and established protocols to ensure the
privacy of your health information.
Funeral Directors, Coroners, and Medical Examiners: We may disclose your health information to funeral
directors, consistent with applicable law, to carry out their duties. We may release medical information to a
coroner or medical examiner; this may be necessary to determine cause of death.
Organ and Tissue Donation: Consistent with applicable law, we may disclose health information to organ
procurement organizations or other entities engaged in the procurement, banking, or transplantation of
organs for the purpose of tissue donation and transplant. 5
Appointment Reminders/Treatment Alternatives: We may contact you to provide appointment reminders
or information about treatment alternatives or other health-related benefits and services that may be of
interest to you.
Fund Raising: We may contact you as part of fund-raising effort for Big Horn Hospital Association or may
disclose information to a foundation related to the hospital so that the foundation may contact you in
raising money for Big Horn Hospital Association.
Food and Drug Administration (FDA): We may disclose, to the FDA, health information relative to adverse
events with respect to food, supplements, and product defects or post marketing surveillance information
to enable produce recalls, repairs or replacement.
Worker’s Compensation: We may disclose health information about you for worker’s compensation or
similar programs. These programs provide benefits for work-related injuries or illness.
Public Health: As required by law, we may disclose your health information to public health or legal
authorities charged with preventing or controlling disease, injury or disability.
Correctional Institution: Should you be an inmate of a correctional institution or under the custody of a law
enforcement official, we may disclose to the institution, or agents thereof, health information necessary for
your health and the health and safety of other individuals.
Law Enforcement: We may disclose health information for law enforcement purposes as required by law or
in response to a valid subpoena.
Military and Veterans: If you are a member of the armed forces, we may disclose medical information about
you as required by military command.
Health Oversight Activities: We may disclose medical information to a health oversight agency for activities
authorized by law. These oversight activities may include audits, investigations, inspections, and licensure.
These activities are necessary for the government to monitor the healthcare system, government programs,
and compliance civil rights law.
National Security Activities: We may release medical information about you to authorized federal officials
for intelligence, counterintelligence and other national security activities authorized by law. We may
disclose medical information about you to authorized federal officials so they may provide protection to the
President, other authorized persons or foreign heads of state.
Changes to the Notice of Information Privacy Practices
We reserve the right to change our information practices and to make the new provisions effective for all protected
health information we already have about you as well as any information we receive in the future. Should our 6
information practices change, we will post a copy of the updated notice in Big Horn Hospital Association. In addition,
each time you register at the hospital for treatment or services we will offer you a copy of the current notice in
effect. We will mail a revised Notice of Information Privacy Practices to the address you have provided.
Other Uses of Health Information
We will not disclose your health information without your written authorization, except as described in this notice. If
you provide us with authorization to use or disclose medical information about you, you may revoke that
authorization, in writing, at any time. You understand that we are unable to take back any disclosures we have
already made with your permission.